Discover Alyssa Now!

Empower.

Real-time
performance management

The Ultimate Platform to Fight

Return Fraud  

E-Sentinel combats online fraud with AI-powered solutions for a secure, efficient global e-commerce ecosystem.
E-Sentinel combats online fraud with AI-powered solutions for a secure, efficient global e-commerce ecosystem.
Supported by top-tier institutions
ALYSSA
Dashboard

Insight-driven Protection

Discover Alyssa, E-Sentinel’s premier solution that harnesses the power of behavioural insights to fortify your e-commerce platform against the complexities of online and return fraud.

Arcade Presentation

Hover your cursor over the dynamic bullet points to uncover and familiarise yourself with our range of features.
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Customer Behavioural Analysis

Addressing identity theft, chargeback fraud and return fraud, Alyssa leverages a sophisticated algorithm, segmenting analysis into 4 critical dimensions.
critical dimensions
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Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com
Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com
Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com
+2

Initial Triggers

  • IP Address Analysis
  • Account Behavior Modification
  • Initial KYC
  • Machine Fingerprint
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Virtual ID Analysis

  • Email Address
  • Phone Number
  • Online Presence
  • Past Interactions
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Logistics Analysis

  • Tracking Checks
  • Delivery Patterns Identification
  • Benchmarking with Peer Companies
  • Automated Exchanges with Delivery Companies
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Transactions Analysis

  • Order Behavior
  • Fraudulent Patterns Identification Custom Rules
  • Custom Rules
  • Automated Exchanges with Customers
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Artificial Intelligence and Machine Learning

E-Sentinel technologies not only enable the automatic generation of adaptive rules but also empowers the system to learn, collaborate, and optimise its responses in real-time based on AI models.

Empowering You with Advanced Capabilities

We equip you not only to make real-time risk assessments but also to enhance the resilience and efficiency of your entire e-commerce ecosystem.

Actionable Recommendation

Beyond a numerical fraud score, the total provides a comprehensive written recommendation, encapsulating the essence of the transaction analysis. It does not only identify whether the transaction poses a potential risk but also delves into the origin of the issues.
  • Efficient Case Management
  • Faster Case Comprehension
  • Automated Resolutions
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General Recommendation
  • Actionable Guideline to Prevent Potential Fraud Case Management
  • Points Out Potential Risks
  • Provide Context-Rich Insights
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Dimension Specific Recommendations
  • In-Depth Insights of Triggers & Patterns
  • Precise Description of Suspicious Activity
  • Immediate Preventive Measures
  • Automatic Escalation Process
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Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com

Performance Metrics

Mitigating fraud, saving money, and resolving complaints is now easier than ever with E-Sentinel. Easy to use and install, E-Sentinel streamlines your processes to save you both time and effort.
  • Instant ROI
  • Fraud Mitigation
  • Faster Resolution
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Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com
Estimation of Total Yearly Revenue Saved

3.1%

Estimation of Total Yearly Revenue Saved
Refine your revenue saving approach effortlessly, securing every transaction advances your business.
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Instant to Max. 3 Days Complaint Resolution

72h

Instant to Max. 3 Days Complaint Resolution
Accelerate your customer service response time and resolve issues from complaint to conclusion in record speed.
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Estimation of Total Fraud Prevented

55%

Total Fraud Prevented
Harness precision analytics to prevent up to 55% of fraudulent activities, securing your operations and customer trust.
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Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com

What experts are saying

Let’s discover what entrepreneurs, anti-fraud professionals, GDPR specialists, and retail and SaaS experts are saying about E-Sentinel.
Engineered for scalability, E-Sentinel's solution boasts an algorithm that seamlessly implements ML & AI models, providing a user-friendly and easily comprehensible platform.
Denis Dhekaier
SaaS Expert & Co-Founder of TalFac
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Saas Webflow Template - Manila - Designed by Azwedo.com and Wedoflow.com

Pricing for everyone

E-Sentinel’s plug-and-play API is easy to install, and seamlessly integrates with your business systems, delivering immediate ROI
Starter
0€
For anyone validating Framer as a professional prototyping tool.
  • 14 days trial
  • 300 API calls
  • 100 manual checks
  • Email support
  • 1 User
Pro
300€
For anyone validating Framer as a professional prototyping tool.
  • 5000 API calls/month
  • Customer lookup
  • Delivery companies statistics
  • 30 tailored rules
  • 500 automated discussions
  • Premium email support +2 videocalls
  • 5 users
Enterprise
Custom
For anyone validating Framer as a professional prototyping tool.
  • Unlimited API calls
  • Customer lookup
  • Delivery companies statistics
  • Unlimited tailored rules
  • Unlimited automated discussions
  • Advanced technical support
  • Unlimited Users
Starter
$0
For anyone validating Framer as a professional prototyping tool.
  • Premium templates
  • Up to 2 editors
  • Up to 3 projects
Pro
$20
/month
For anyone validating Framer as a professional prototyping tool.
  • Everything in Starter +
  • Up to 2 editors
  • Up to 3 projects
  • Anonymous board viewers
  • Up to 2 editors
Enterprise
Custom
For anyone validating Framer as a professional prototyping tool.
  • Everything in Teams +
  • Up to 2 editors
  • Weekly Reports

Retail Voices Uncovered

In the landscape of retail challenges, E-Sentinel delivers solutions for current fraud issues, ambitiously guiding the future of retail tech.

Shop Our Goodies

E-Sentinel will sell products to promote online fraud awareness and prevention. Proceeds will partially support initiatives aiding online fraud victims.
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Ready to get started?

Sign up for a free account or speak with an expert.
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Our FAQs

Get familiar with our frequently asked questions. We have compiled answers to common questions to help you quickly find the information you need. If your question isn't covered here, feel free to contact us at info@esentinel.io for further assistance.
What is E-Sentinel?
E-Sentinel is a software development company delivering Software-as-a-Service solutions tailored for diverse institutional needs. 

Our inaugural product, Alyssa, leverages Big Data, AI, and advanced algorithms to optimise e-commerce operations. 

Alyssa addresses critical concerns by combating online fraud, identity theft, chargeback, and return fraud.
It also enhances delivery scrutiny, analyses logistical issues, and automates complaint resolutions. 

As the first offering, Alyssa exemplifies E-Sentinel’s commitment to innovation in technology, with further advanced solutions on the horizon
Is E-Sentinel compatible with Shopify?
Yes, Alyssa can be integrated via API, providing a seamless plug-and-play experience for e-commerce businesses on Shopify.
What sets Alyssa apart from the competition?
What sets Alyssa apart is our advanced algorithms that combine fraud scoring with behavioral analysis and network effects, enhancing accuracy and effectiveness.

As the most complete platform, we innovate in both fraud prevention and e-commerce operations, ensuring robust protection and optimized efficiency
How does Alyssa handle complaints resolutions?
Alyssa automates complaint resolution by leveraging multiple data points, reducing the need for manual checks. It addresses the most complex and time-consuming complaints that e-commerce businesses have to deal with:

Refund Fraud Complaints: If refund fraud is suspected, Alyssa intervenes to automate the resolution process, quickly identifying quickly determining whether the complaint is legitimate.

Delivery and Logistics Complaints: Alyssa offers precise data on delivery and logistics, analysing delivery companies, agents, and warehouse operations. This streamlines resolution, saving time and resources while protecting the business' reputation and customer satisfaction.
How does E-Sentinel spot and deal with fraud?
Alyssa employs advanced algorithms for automatic digital identity checks, generating a fraud scoring result that feeds into a main behavioural score.

This comprehensive scoring system not only includes vital clarifications and detailed recommendations for the e-commerce to easily understand fraud scenarios but also meticulously considers social engineering tactics.

Recognising that social engineering is one of the most challenging aspects, we ensure thorough protection against fraudulent activities.

Moreover, we leverage data points such as delivery company and agent evaluations, as well as logistical analyses from warehouse to customer delivery, to combat online and return fraud effectively.
Are all components of the solutions developed internally, or are there API connections established with external parties?
All our solutions are internally developed, allowing us to directly analyse data points without reliance on any third-party sources.

This independence ensures comprehensive control over our products and the data they utilise. We specialise in all aspects of the products we offer, ensuring expertise and excellence across our entire range.
Is there a free trial available?
Yes, we offer a complimentary 14-day trial period. Our dedicated team will assist you throughout the setup process, ensuring a seamless transition to our platform at your earliest convenience.

Moreover, in certain cases, we do provide complimentary audits, although this is subject to our discretion and individual client agreements.
How does E-Sentinel address return fraud challenges?
We address return fraud challenges through a systematic approach, empowered by advanced algorithms, big Ddata, AI, machine Llearning, and network effects.

Firstly, we conduct thorough digital identity checks on customers to authenticate their identities. Next, leveraging extensive data on delivery companies, agents, and logistical issues, we assess transaction integrity.

Utilising the combined power of our advanced algorithms, we generate both a fraud score and a behavioural score, considering all facets of fraud, including social engineering tactics employed by customers.

These scores stem from comprehensive analyses of customer behavior, purchase history, and return patterns.

Subsequently, our algorithms provide automated recommendations to e-commerce businesses based on a holistic evaluation of all relevant data points.

This ensures that our clients receive actionable insights to effectively mitigate the risks associated with return fraud.
Does E-Sentinel help scammed individuals?
No, E-Sentinel focuses on providing fraud prevention tools to organisations, contributing to resource and cost reduction related to fraudulent activities.
Can Alyssa be integrated with other platforms?
Yes, Alyssa can be seamlessly integrated with other platforms.

Our flexible API allows for smooth integration with various e-commerce platforms, CRMs, and other systems.

This ensures compatibility and enables businesses to leverage Alyssa's powerful solutions within their existing workflows.